Are The Cleaning Pro’s maids your
Yes. We only work with in house
professional trained employees.
How long does it take for service to
One of our staff will contact you as
soon as possible to arrange an in-home estimate appointment.
After you notify us to begin service, we usually can begin cleaning
within one week.
Why do first-time cleanings cost
The first cleaning usually requires
additional attention and effort as we learn your specific needs and
How is home entry
We respect your need for security. We
can enter your location in whichever manner you feel comfortable.
Some popular methods of entry include the assignment of a key, use
of a lockbox, remaining available for the team or entry through a
garage. Please ensure your security alarm system is off on the days
Will I always have the same
Yes. Otherwise, we would not be
able to customize and personalize our service for you.
How many people will
We usually work in teams of two.
They are both professionally trained and very carefully
What if I’m not satisfied with the team you
assign to me?
If you cannot resolve a matter with
your team or just are not satisfied with the quality or reliability
of service they provide, notify us and we will promptly assign you
to a new one.
Are your services
Yes. If you are ever not
completely satisfied, simply notify us within 24 hours of your
service and our maids will return to clean the area with which you
Do you furnish the cleaning supplies and vacuum
Yes. Each team carries a full
complement of cleaning supplies and a vacuum cleaner.
How do I pay for your
Please let us know what method of
payment will suit your needs best. We accept credit cards (Visa and
MasterCard), check and cash. If you would like to pay cash or
check, the team will pick up the payment at the moment of cleaning
(please make all check payable in our company
What if I have
special or one-time requests, such as cleaning out my refrigerator
or ‘spring cleaning’?
Simply notify our office staff ahead
of time to ensure there is available time to complete the
job. They will make all the arrangements with you.
Do your maids speak
Although many of our maids are not
fluent in English, they all can clearly communicate with you,
ensuring our ability to meet your individual needs.
If you cannot find the answer to your question, or wish to request
a quote, please send us an email to firstname.lastname@example.org.